Interviewed by SearchCRM on article on self service
By Phil Verghis on August 4, 2010http://searchcrm.techtarget.com/news/2240020842/Five-mistakes-to-avoid-when-implementing-self-service-CRM


http://searchcrm.techtarget.com/news/2240020842/Five-mistakes-to-avoid-when-implementing-self-service-CRM
Posted in: customer service, Enterprise Support, IT support, Managing Support
