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Highly sought after author, speaker and trusted advisor to service & support leaders around the world, Phil literally wrote the book on how to earn respect and then demand respect on behalf of your customers.

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    Phil is very well connected in the support community and is someone that I look to as a trusted advisor. During his tenure as chairman of our Strategic Advisory Board he has focused the board on visioning the future and helping the board provide guidance to practitioners, as well as technology and service provider.

Ron Muns
CEO and Founder
Help Desk Institute

The Verghis Group | (800) 494 9142 | (617) 395 6613 | phil@verghisgroup.com | www.verghisgroup.com
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